Support has to fit a West Coast day
A late-afternoon request in Los Angeles needs the same support route as a morning one.
Build an IT support plan around your Los Angeles workday.
Your team works on Pacific time, and the US-based help desk is available 24/7. Review the team’s daily schedule, application needs, and location requirements before deciding which plan fits.
Managed IT plans from $155 per user/month. Minimum 5 users. Co-managed scope quoted to your needs.
Is this right for you?
Los Angeles businesses assessing a defined IT scope, covered users, and location-specific support needs.
When technology gets in the way of work.
Start with the practical problems your team faces, then agree who owns the solution.
Creative and specialist tools need qualification
High-performance workstations, production software, and large media workflows may require a different support scope.
Support where
it makes a difference.
Agree on the systems, locations and responsibilities in scope before service begins.
An upfront coverage review
Map your working hours, locations and urgent scenarios to the help desk and escalation route.
Covered business IT support
Assess employee devices, access, email, and productivity tools for service fit.
Specialist and site boundaries
Identify application vendors and unusual equipment needing separate agreement. Connectivity and Techtility include unlimited onsite support.
Predictable IT.
A plan that fits.
Start with the essentials. Add connectivity and hardware as your business needs them.
Productivity
Your everyday IT, covered.
From$155/ user / month
- Remote IT support & proactive monitoring
- Security tools & endpoint backup
- Microsoft 365 or Google Workspace
- Dedicated account management
Connectivity
Connect your people and places.
From$205/ user / month
- Everything in Productivity
- Network equipment & dual internet
- Cloud management & backup
- Unlimited onsite support
Techtility
Add the hardware your team needs.
From$275/ user / month
- Everything in Connectivity
- Computers, monitors & accessories
- Hardware setup, warranty & replacement
- Device refresh up to every 36 months
Minimum 5 users. Starting prices; final scope and pricing depend on your environment and agreement. Project work, migrations, third-party applications and compliance responsibilities should be confirmed in your proposal.
Good questions.
Clear answers.
Start here, then talk through the specifics of your environment with our team.
What hours apply in Los Angeles?
The US-based help desk is available 24/7, whatever time zone your team works in.
Are editing suites and production systems included?
They require individual assessment. Standard business IT support should not be treated as a promise of specialist media or production system coverage.
Let’s make IT
work for you.
Tell us where your technology is getting in the way. We’ll help you identify the right support model, scope and next step.
- Talk through your needsYour team, locations and current IT setup.
- Get a clear recommendationManaged or co-managed support, with defined responsibilities.
- Plan a supported transitionAn agreed onboarding plan, owners and timeline.