Routine support competes with improvement
The people who understand the environment may be the same people handling every password and device issue.
Give your Chicago team a clearer division of IT work.
A busy internal team may need help with the support queue. A smaller business may need a primary IT partner. Start by identifying the responsibilities you want covered and the work that should stay with your own people.
Managed IT plans from $155 per user/month. Minimum 5 users. Co-managed scope quoted to your needs.
Is this right for you?
Chicago-area businesses considering employee IT support or a bounded co-managed scope.
When technology gets in the way of work.
Start with the practical problems your team faces, then agree who owns the solution.
Different sites use different standards
Offices and operational locations can accumulate inconsistent equipment and support arrangements.
Support where
it makes a difference.
Agree on the systems, locations and responsibilities in scope before service begins.
Scope the support workload
Review covered users, applications, and recurring requests.
Document team handoffs
Agree on permissions, approvals, escalation, and responsibilities retained internally.
Assess location requirements
Confirm Chicago-area sites and network needs. Connectivity and Techtility include unlimited onsite support.
Predictable IT.
A plan that fits.
Start with the essentials. Add connectivity and hardware as your business needs them.
Productivity
Your everyday IT, covered.
From$155/ user / month
- Remote IT support & proactive monitoring
- Security tools & endpoint backup
- Microsoft 365 or Google Workspace
- Dedicated account management
Connectivity
Connect your people and places.
From$205/ user / month
- Everything in Productivity
- Network equipment & dual internet
- Cloud management & backup
- Unlimited onsite support
Techtility
Add the hardware your team needs.
From$275/ user / month
- Everything in Connectivity
- Computers, monitors & accessories
- Hardware setup, warranty & replacement
- Device refresh up to every 36 months
Minimum 5 users. Starting prices; final scope and pricing depend on your environment and agreement. Project work, migrations, third-party applications and compliance responsibilities should be confirmed in your proposal.
Good questions.
Clear answers.
Start here, then talk through the specifics of your environment with our team.
What hours apply in Chicago?
The US-based help desk is available 24/7.
Can specialist production systems be covered?
They require separate qualification. Business IT coverage does not automatically include industrial equipment or operational technology.
Let’s make IT
work for you.
Tell us where your technology is getting in the way. We’ll help you identify the right support model, scope and next step.
- Talk through your needsYour team, locations and current IT setup.
- Get a clear recommendationManaged or co-managed support, with defined responsibilities.
- Plan a supported transitionAn agreed onboarding plan, owners and timeline.