Business hours are not event hours
Evening and weekend activity makes support coverage an essential planning question.
Keep the work behind the experience running.
The audience sees the performance, event, or visitor experience. Behind it are teams coordinating schedules, suppliers, communications, and business systems that need their own reliable support.
Managed IT plans from $155 per user/month. Minimum 5 users. Co-managed scope quoted to your needs.
Is this right for you?
Arts, entertainment, and recreation organizations reviewing administrative IT and venue technology boundaries.
When technology gets in the way of work.
Start with the practical problems your team faces, then agree who owns the solution.
Temporary teams need clear access
Seasonal staff and contractors can leave behind accounts and unclear equipment ownership.
Specialist systems need specialist owners
Ticketing, point-of-sale, production, and audiovisual systems may depend on separate vendors.
Support where
it makes a difference.
Agree on the systems, locations and responsibilities in scope before service begins.
Support the administrative foundation
Cover agreed employee computers, productivity tools, and account issues.
Plan user changes
Define onboarding and departure responsibilities for covered permanent and seasonal users.
Separate critical dependencies
Document vendor contacts and coverage for venue and production systems before an event depends on them.
Predictable IT.
A plan that fits.
Start with the essentials. Add connectivity and hardware as your business needs them.
Productivity
Your everyday IT, covered.
From$155/ user / month
- Remote IT support & proactive monitoring
- Security tools & endpoint backup
- Microsoft 365 or Google Workspace
- Dedicated account management
Connectivity
Connect your people and places.
From$205/ user / month
- Everything in Productivity
- Network equipment & dual internet
- Cloud management & backup
- Unlimited onsite support
Techtility
Add the hardware your team needs.
From$275/ user / month
- Everything in Connectivity
- Computers, monitors & accessories
- Hardware setup, warranty & replacement
- Device refresh up to every 36 months
Minimum 5 users. Starting prices; final scope and pricing depend on your environment and agreement. Project work, migrations, third-party applications and compliance responsibilities should be confirmed in your proposal.
Good questions.
Clear answers.
Start here, then talk through the specifics of your environment with our team.
Is routine support available during every event?
US-based help desk, available 24/7.
Are audiovisual and ticketing systems included?
These need individual assessment and are not automatically included in employee IT support. We clarify vendor responsibilities and any agreed handoffs.
Let’s make IT
work for you.
Tell us where your technology is getting in the way. We’ll help you identify the right support model, scope and next step.
- Talk through your needsYour team, locations and current IT setup.
- Get a clear recommendationManaged or co-managed support, with defined responsibilities.
- Plan a supported transitionAn agreed onboarding plan, owners and timeline.