Office and plant dependencies intersect
Business applications may exchange information with systems that require specialist industrial support.
Manufacturing IT support for the business behind production.
Purchasing, scheduling, finance, and customer teams depend on everyday IT to keep their work moving. Start with those business systems, then carefully define the boundary with production and operational technology.
Managed IT plans from $155 per user/month. Minimum 5 users. Co-managed scope quoted to your needs.
Is this right for you?
Manufacturers seeking support for business IT, subject to separate assessment of plant and operational systems.
When technology gets in the way of work.
Start with the practical problems your team faces, then agree who owns the solution.
Shared devices complicate ownership
Shift-based work and shared workstations need clear user, licensing, and access decisions.
Production runs on its own schedule
Shift patterns make clear escalation and ownership of production systems especially important.
Support where
it makes a difference.
Agree on the systems, locations and responsibilities in scope before service begins.
Business user support
Scope covered computers, productivity tools, and employee access needs.
Review site infrastructure
Assess business network and connectivity requirements without assuming control of production equipment.
Document the IT and OT boundary
Identify responsibilities retained by plant teams, equipment vendors, and operational technology specialists.
Predictable IT.
A plan that fits.
Start with the essentials. Add connectivity and hardware as your business needs them.
Productivity
Your everyday IT, covered.
From$155/ user / month
- Remote IT support & proactive monitoring
- Security tools & endpoint backup
- Microsoft 365 or Google Workspace
- Dedicated account management
Connectivity
Connect your people and places.
From$205/ user / month
- Everything in Productivity
- Network equipment & dual internet
- Cloud management & backup
- Unlimited onsite support
Techtility
Add the hardware your team needs.
From$275/ user / month
- Everything in Connectivity
- Computers, monitors & accessories
- Hardware setup, warranty & replacement
- Device refresh up to every 36 months
Minimum 5 users. Starting prices; final scope and pricing depend on your environment and agreement. Project work, migrations, third-party applications and compliance responsibilities should be confirmed in your proposal.
Good questions.
Clear answers.
Start here, then talk through the specifics of your environment with our team.
Do you manage machinery, PLCs, or industrial controls?
Those are not assumed to be included. Operational technology and production equipment require specialist assessment and explicit ownership.
Will routine support cover every shift?
US-based help desk, available 24/7.
Let’s make IT
work for you.
Tell us where your technology is getting in the way. We’ll help you identify the right support model, scope and next step.
- Talk through your needsYour team, locations and current IT setup.
- Get a clear recommendationManaged or co-managed support, with defined responsibilities.
- Plan a supported transitionAn agreed onboarding plan, owners and timeline.