Step 1: Discovery
We begin every project with a discovery phase. This is a quick exercise to define the problems you are facing, discuss a solution to overcome those pain points and share expected benefits from implementing Cortavo.
What Your Business Can Expect from Cortavo.
There’s a lot of great things to look forward to with Cortavo’s all-inclusive solutions. Over the years, we have perfected our process for companies to onboard quickly and reap the benefits of our fully managed services. Our approach is unique, intuitive and responsive, fostering a seamless transition from your current environment, and ultimately, your peace of mind.
Step 2: Contract Signed
Once a client is comfortable, they will sign a contract that outlines expectations and details of Cortavo’s all-inclusive services. This will protect both parties if those expectations aren’t met and lock in the price that will be paid for services.
Step 3: Inventory Assessment
Next, we conduct a full assessment of your entire infrastructure, including the number of sites and employees, personal computing & networking equipment currently implemented, and examine all servers & business applications to determine what can move to the cloud.
Step 4: Email Migration
Then, we prepare your business to unleash the benefits of Microsoft Office 365. We will finalize user accounts by retrieving all your employees’ names and email addresses. If you’re already utilizing Office 365, we’ll adjust your licenses and provide you a credit.
Step 5: Ship Equipment
Once all your emails have successfully migrated to Office 365, we prepare all your laptops or desktops for shipment. We’ll work out all the logistics of where each device will be shipped including your monitors, docking station and networking equipment.
Step 6: Install Equipment
After each device arrives, we’ll schedule an Aventis Systems technician to fully install your IT equipment. Our technician will ensure that everything is running smoothly and troubleshoot any issues. We’ll also remove your old equipment, or you can keep it to serve as a backup.
Step 7: Go Live
Every client’s favorite step!
All the planning has finally paid off and it’s now time to enjoy one complete solution that removes the complexity of IT. Cortavo offers everything you need to be successful, removing IT as a roadblock to your success.
Step 8: Full Ongoing Support
You’ll receive all the support you need to achieve your goals. We’ll schedule how-to sessions on what to expect from your new machines, instructional material on how to get the most out of Office 365 and most importantly, you’ll have access to our US based help desk.
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