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it support
8 min read
Why Your Help Desk Needs to Evolve from Ticket Closure to Outcome Protection
If your team is trapped in a cycle of ticket whack-a-mole, your IT operations are likely overdue for a shift in maturity. Relying on a reactive help...
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7 min read
What Are Managed IT Services and How Do They Support Business Growth?
Between handling sales calls, chasing invoices, checking in with your team, and trying to keep everything moving, you don’t have time for tech...
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2 min read
5 IT Trends SMBs can’t ignore in 2025—and how Cortavo has your back
Hey, small and medium business owners— 2025 is here, and technology’s moving fast! To keep your edge, you need to know what’s hot in IT this year. As...
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2 min read
Does Your Business Need Co Managed IT Services?
When it comes to managing your business’s IT infrastructure, there are several options available. One is fully managed IT, where an IT service...
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3 min read
Recession-Proof Your Business with IT Services
The current economic climate is rife with uncertainties, leaving businesses with an unpredictable terrain to navigate. Although it's impossible to...
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5 min read
The Top Digital Transformation Tools in 2023
Tom Lasswell: Jan 3, 2023, 5:55:41 PM
A food truck owner can now scan credit cards from his phone. Apps make ridesharing powerful enough to obliterate taxi services. Work environments are...
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4 min read
Key Tech Tips to Improve Productivity Within Your Construction Company
Tom Lasswell: Aug 23, 2022, 8:15:00 AM
Back in 2017, the McKinsey Global Institute issued a report about the construction industry that put into stark relief just how deep the industry’s...
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4 min read
What the Infrastructure Bill Means for Your Construction Company
Tom Lasswell: Aug 5, 2022, 11:20:00 AM
On Nov. 15, 2021, President Joe Biden signed into law the Infrastructure Investment and Jobs Act, a more than $1 trillion bill that mandates the most...
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4 min read
What Is Remote Support and Why You Need It
Tom Lasswell: Feb 14, 2022, 10:36:14 AM
Traditionally, IT help desks had to provide primary support over the phone or through chat and email. Although they got the job done, it created an...
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