Atlanta, GA, 01/23/2025 Cortavo, a leading managed IT services provider, is excited to announce the appointment of Kelli Branch as a Customer Retention Specialist. Kelli’s extensive professional background in customer success and IT services positions her as a key player in Cortavo’s mission to enhance customer retention and deliver simplified, scalable IT solutions.
With over 25 years of experience in fostering strong customer relationships and driving satisfaction, Kelli will focus on quicker issue resolution through better coordination with the service delivery team.
Through more frequent and meaningful touchpoints, Kelli aims to build lasting relationships that reinforce Cortavo’s reputation as a reliable, customer-focused partner.
“I am thrilled to join Cortavo and contribute to its all-inclusive IT approach,” said Kelli Branch. “The company’s dedication to providing end-to-end solutions and prioritizing customer success resonates deeply with me. I look forward to strengthening our retention efforts and ensuring our customers continue to thrive with Cortavo.”
Crystal Campbell, Cortavo’s Retention Director, remarked, “Kelli’s expertise in customer success and her ability to deliver customized solutions make her a valuable addition to our team. Her focus on responsiveness and relationship-building will play a significant role in driving our growth and maintaining high levels of customer satisfaction.”
Cortavo’s CEO, Tiffany Bloomsky, shared, “We are delighted to welcome Kelli to Cortavo. Her skill set and passion for customer success align perfectly with our commitment to being a trusted technology partner for our customers. This strategic hire reflects our ongoing investment in expanding our retention department to better serve our customers.”
About Cortavo
Cortavo is the only all-inclusive managed IT solution, offering comprehensive helpdesk support, cybersecurity, internet connectivity, cloud data storage, and the computer hardware and software essential to managing technology needs.
Dedicated to simplifying IT for small U.S.-based organizations by acting as their full-service IT department, Cortavo also empowers midmarket organizations with scalable solutions and advanced services. Through proactive support and reliable infrastructure, Cortavo reduces downtime, boosts productivity, and drives sustainable growth.
Headquartered in Atlanta, GA, Cortavo delivers the technology foundation businesses need to thrive and evolve nationwide. For more information, visit www.cortavo.com.
