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Top 10 Managed IT Services Providers in the US

Top 10 Managed IT Services Providers in the US

Navigating the complexities of modern IT—from cybersecurity threats and compliance mandates to cloud infrastructure and daily help desk support—is a significant challenge for any business. Internal teams are often stretched thin, trying to manage day-to-day issues while also planning for future growth. For business leaders focused on efficiency and return on investment, finding a reliable partner is crucial. This is where partnering with one of the top managed it services providers in us becomes a strategic advantage, transforming IT from a cost center into a growth driver.

A managed services provider (MSP) offers a proactive, cost-effective alternative to traditional break-fix IT support. Instead of reacting to problems, an MSP works to prevent them, providing comprehensive management of your technology environment for a predictable monthly fee. 

Understanding what are managed IT services is the first step toward leveraging them for operational stability and strategic growth. This guide provides a vetted list of leading providers to help you identify the right partner to secure your infrastructure, support your team, and achieve your business objectives.

Why Partner with a Managed IT Services Provider?

Engaging an MSP is a strategic business decision that delivers tangible returns. It allows you to offload complex and time-consuming IT tasks, enabling your team to focus on core revenue-generating activities. This partnership provides access to specialized expertise and advanced technology without the high cost of direct hires or capital investment.

  • Cost Control & Predictability: Shift IT spending from unpredictable capital expenditures (CapEx) to a fixed monthly operational expense (OpEx), making budgeting simpler and more reliable.
  • Access to Specialized Expertise: Gain an entire team of certified experts in cybersecurity, cloud computing, and network management without the high cost of full-time hires.
  • Enhanced Business Focus: Free up internal resources to concentrate on core business objectives, innovation, and growth rather than routine IT maintenance and troubleshooting.
  • Proactive Security & Compliance: Leverage a partner dedicated to monitoring threats 24/7, implementing robust security protocols, and helping you meet industry compliance standards like HIPAA or CMMC.
  • Scalability: Adapt your IT support and infrastructure seamlessly as your business grows or changes, ensuring your technology always aligns with your operational needs.

How We Evaluated These Providers

Our goal is to provide a list that is practical and useful for business leaders making a critical decision. The providers featured here were selected based on a consistent set of criteria designed to measure their market presence, service quality, and client focus. This list is the result of independent market research, not paid placements.

  • Verifiable Track Record: We focused on providers with a strong, established history of supporting businesses across the United States.
  • Comprehensive Service Offerings: Each provider was evaluated on the breadth of their services, including 24/7 support, cybersecurity, cloud management, and strategic consulting.
  • Client Reviews and Reputation: We analyzed client reviews and ratings on trusted platforms like G2, Clutch, and Gartner to gauge customer satisfaction and real-world performance.
  • Transparent and Scalable Models: Priority was given to providers known for clear, scalable pricing structures that align with business growth and deliver a measurable return on investment.

Top 10 Managed IT Services Providers in the US

Choosing an IT partner is a significant decision that impacts your daily operations, security, and long-term growth. The following list details ten of the leading providers in the U.S., each with distinct strengths and target markets. Use these profiles to compare services and find the best fit for your company's specific needs.

Cortavo

The logo of Cortavo.

Role: All-in-One Managed IT Provider

Snapshot: Cortavo simplifies IT for small and mid-sized businesses by bundling essential services into a single, flat-fee monthly plan. Their offering covers everything from 24/7 help desk support and robust cybersecurity to cloud services, hardware procurement, and internet connectivity management. This all-inclusive approach eliminates unpredictable costs and the complexity of managing multiple vendors. By providing a dedicated team of certified experts, Cortavo acts as a complete, outsourced IT department. Their focus is on delivering proactive support and strategic guidance, ensuring technology aligns with business goals and enables growth rather than hindering it. The model is designed for maximum ROI and operational peace of mind.

  • Core Strength: A comprehensive, flat-fee model that bundles hardware, software, and unlimited support for predictable IT costs.
  • Best For: Small to mid-sized businesses seeking a single, accountable partner for all their technology needs.
  • Pro Tip: Ask about their onboarding process to see how quickly they can streamline your existing IT infrastructure.

Rackspace Technology

Logo of Rackspace Technology. 

Role: Multi-Cloud Solutions Specialist

Snapshot: Rackspace Technology is a global leader in managed multi-cloud solutions, helping businesses design, build, and operate their cloud environments across AWS, Azure, and Google Cloud. They offer deep expertise in cloud migration, data modernization, and application management, backed by a large team of certified professionals. Their "Fanatical Experience" promise translates to high-touch, expert-driven support. Rackspace is ideal for organizations with complex, large-scale cloud infrastructure that requires specialized management to optimize performance, security, and cost. They provide a full spectrum of services, from advisory and migration to ongoing management and optimization, making them a strategic partner for enterprise-level digital transformation.

  • Core Strength: Unmatched expertise in managing complex multi-cloud environments for enterprise-level clients.
  • Best For: Large enterprises that need specialized management for their AWS, Azure, or Google Cloud infrastructure.
  • Pro Tip: Leverage their advisory services to build a clear, cost-effective cloud strategy before migration.

ScienceSoft

The logo of ScienceSoft.

Role: IT Consulting and Services Firm

Snapshot: With a history rooted in software development, ScienceSoft offers a unique blend of managed IT services and deep consulting expertise. They support businesses with everything from infrastructure management and cybersecurity to custom software development and data analytics. This broad skill set allows them to not only maintain existing systems but also to help clients innovate and build new digital capabilities. Their services are highly customizable, catering to businesses in healthcare, retail, and manufacturing with specific compliance and operational needs. ScienceSoft is a strong choice for companies looking for a partner that can provide both strategic IT guidance and hands-on technical implementation.

  • Core Strength: Combining managed IT services with deep expertise in IT consulting and custom software development.
  • Best For: Businesses needing a partner for both ongoing IT management and strategic technology development projects.
  • Pro Tip: Explore their case studies to find examples relevant to your specific industry and challenges.

Dataprise

The logo of Dataprise.

Role: Mid-Market Cybersecurity and Managed Services

Snapshot: Dataprise has a strong reputation for delivering enterprise-grade managed IT and cybersecurity services to the mid-market. They offer a wide range of solutions, including managed network support, cloud services, and a particularly robust suite of managed security services. Their offerings are designed to help businesses mature their IT and security posture. Dataprise also excels in co-managed IT, where they partner with an organization's internal IT team to fill skill gaps or offload specific responsibilities. This flexible approach makes them a valuable ally for companies that have some internal IT resources but need additional expertise and bandwidth to handle advanced threats and complex projects.

  • Core Strength: A deep focus on managed cybersecurity services tailored for the mid-market.
  • Best For: Mid-sized companies looking to enhance their security posture or supplement their internal IT team.
  • Pro Tip: Inquire about their co-managed IT model if you want to empower your existing IT staff.

Charles IT

The logo of Charles.  

Role: Compliance-Focused IT Provider

Snapshot: Charles IT specializes in providing managed IT services for businesses in highly regulated industries like healthcare, finance, and manufacturing. Their core focus is on ensuring clients meet and maintain strict compliance standards such as HIPAA, CMMC, and FINRA. They achieve this through a security-first approach that integrates robust cybersecurity measures, proactive monitoring, and detailed documentation into all their services. Their team understands the unique challenges and risks associated with handling sensitive data, offering tailored solutions that go beyond standard IT support. For businesses where compliance is non-negotiable, Charles IT provides the specialized expertise and assurance needed to operate securely and confidently.

  • Core Strength: Deep expertise in cybersecurity and IT compliance for highly regulated industries.
  • Best For: Businesses in healthcare, finance, or defense that require adherence to strict regulatory standards.
  • Pro Tip: Request a compliance audit to identify potential gaps in your current IT environment.

ConnectWise

The logo of ConnectWise.

Role: MSP Platform and Service Provider

Snapshot: While primarily known for providing the software platform that powers thousands of other MSPs, ConnectWise also offers its own direct managed IT services. This gives them a unique perspective on the market and access to a vast ecosystem of tools and expertise. Their services focus on cybersecurity, unified monitoring, and help desk support, leveraging their own best-in-class technology stack. They are particularly strong in providing security operations center (SOC) services, offering advanced threat detection and response capabilities that are often out of reach for smaller businesses. This makes them a solid choice for companies prioritizing a mature, tool-driven security strategy.

  • Core Strength: Leveraging their own industry-leading software platform to deliver robust cybersecurity and NOC/SOC services.
  • Best For: Companies that value a technology-first approach to security and IT management.
  • Pro Tip: Ask how they use their own platform's data and analytics to improve service delivery.

Fully Managed

The logo of Fully Managed.

Role: Digital Transformation and Enterprise IT

Snapshot: Fully Managed, now part of TELUS Business, focuses on guiding enterprise and mid-market clients through digital transformation. Their services extend beyond traditional managed IT to include strategic consulting, cloud adoption, and application modernization. They specialize in creating and managing secure, modern workplaces, particularly for organizations using the Microsoft 365 ecosystem. Their approach is highly strategic, aiming to align technology with long-term business objectives like improving productivity, enhancing customer experience, and driving innovation. They are an excellent partner for established companies looking to overhaul their technology infrastructure to gain a competitive edge in the digital age.

  • Core Strength: Strategic guidance on digital transformation and modernizing the workplace for enterprise clients.
  • Best For: Large organizations seeking a strategic partner for long-term IT modernization and cloud adoption.
  • Pro Tip: Discuss your long-term business goals to see how their strategic services can provide a roadmap.

BDO Digital

 The logo of BDO Digital.

Role: Business-Integrated IT Services

Snapshot: As the technology arm of the BDO accounting and advisory firm, BDO Digital excels at integrating IT solutions with core business strategy. They offer a holistic approach that combines managed IT services with data analytics, digital strategy, and business process optimization. This unique positioning allows them to address technology challenges from a business-first perspective, ensuring that IT investments directly support financial and operational goals. Their team understands the intersection of technology, finance, and risk, making them a strong choice for mid-market and enterprise clients who need a partner that speaks the language of the C-suite.

  • Core Strength: Aligning technology services with broader business and financial objectives through a consultative approach.
  • Best For: Mid-market companies looking for an IT partner that understands business strategy and financial impact.
  • Pro Tip: Use their consulting expertise to build a business case for technology investments with clear ROI.

Ntiva

The logo of Ntiva.

Role: Scalable IT for Growth Companies

Snapshot: Ntiva specializes in providing flexible and scalable managed IT services for fast-growing businesses. They understand that a company's technology needs can change rapidly, and their service model is designed to adapt accordingly. They offer a full suite of services, including strategic consulting, cloud solutions, and 24/7 support, with a focus on creating a stable and secure foundation for growth. Ntiva often acts as a long-term strategic partner, helping clients navigate new challenges as they scale their operations. Their proactive approach and ability to grow alongside their clients make them a popular choice for ambitious small and mid-sized businesses.

  • Core Strength: Providing flexible and scalable IT services that grow with a client's business.
  • Best For: Fast-growing small and mid-sized businesses that need an adaptable, long-term IT partner.
  • Pro Tip: Discuss your one- to three-year growth plans to ensure their service model can scale with you.

Electric AI

The logo of Electric AI.

Role: Modern IT for Tech-Savvy SMBs

Snapshot: Electric AI offers a modern, tech-forward approach to managed IT, targeting startups and small businesses that operate primarily on cloud-based applications. Their service is delivered through a centralized platform that integrates with Slack and Microsoft Teams, providing real-time support for common IT tasks like employee onboarding/offboarding, device management, and application access. This chat-based model offers a fast and convenient user experience. While they provide a full suite of services including security and network management, their key differentiator is the efficiency and user-friendliness of their support platform, which resonates well with today's digitally native workforce.

  • Core Strength: A modern, chat-based support platform for fast and efficient IT management.
  • Best For: Startups and tech-savvy SMBs that prefer a streamlined, real-time support experience.
  • Pro Tip: Request a demo of their Slack or Teams integration to see the user experience firsthand.

Your Path to Simplified IT

Cortavo provides a clear, straightforward process to assess your needs and implement a comprehensive managed IT solution.

  1. Submit your IT needs through our quick online form.
  2. Get a consultation to match the right plan for your team size and goals.
  3. Receive a flat-fee managed IT plan covering cybersecurity, support, connectivity, and cost management.
  4. Onboard quickly with certified experts, a 24/7 help desk, and ongoing technology support.

Why Choose Cortavo?

Our model is built to deliver maximum value and peace of mind, allowing you to focus on your business.

  • Seamless IT management for onsite, hybrid, and remote workplaces.
  • Transparent, flat-fee plans with predictable costs.
  • Comprehensive services: cybersecurity, help desk, connectivity, hardware, and cost management.
  • Peace of mind: recognized as a top managed service provider by G2, Cloudtango, and Clutch.

Finding the Right IT Partner for Your Business

Choosing the right IT partner is a critical step toward building a more secure, efficient, and scalable business. The ideal provider does more than just fix technical problems; they serve as a strategic advisor, helping you leverage technology to achieve your core business objectives. By offloading the complexities of IT management, you free up valuable internal resources, control costs, and gain a significant competitive advantage. 

As you evaluate your options, focus on finding a partner whose expertise, service model, and values align with your company's vision for growth. This guide to the top managed IT services providers in the US is designed to help you make that choice with confidence.Let's talk!

Frequently Asked Questions (FAQ)

What's the difference between managed and co-managed IT services?

Fully managed IT means outsourcing all your IT functions to a provider, who acts as your complete IT department. Co-managed IT is a partnership where the provider supplements your existing in-house IT team, filling skill gaps or handling specific tasks like cybersecurity monitoring or help desk support.

How are managed IT services priced?

Most providers use a recurring, flat-fee subscription model, often priced per user or per device. This creates a predictable monthly operational expense, which is a key advantage over the variable and often reactive costs associated with traditional break-fix IT support.

What core services should be included in a managed IT plan?

A comprehensive plan should include 24/7 help desk support, proactive network monitoring, and robust cybersecurity protection like firewall management and threat detection. It should also cover data backup and disaster recovery solutions, along with strategic IT consulting to guide your technology roadmap.

How do I choose the right IT managed services provider in the US?

Start by assessing your specific business needs, such as industry compliance requirements or cloud migration goals. Vet potential partners by checking client testimonials, asking about their support response times, and ensuring their service plans are transparent, scalable, and clearly define what is included.

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