Cortavo Guides

Top IT Support for Real Estate: Best Providers & Solutions

Written by Cortavo Content Department | Nov 5, 2025 6:27:29 PM

In the fast-paced real estate market, technology is the engine that drives transactions, from initial client contact to closing. Finding the right IT support for real estate is not just about keeping computers running; it's a critical investment in operational efficiency, data security, and business continuity. Firms handle enormous volumes of sensitive client financial data, and a mobile workforce of agents requires constant, secure access to critical platforms. The stakes are incredibly high, with the constant threat of sophisticated cyberattacks like wire fraud looming over every deal.

Generic IT solutions often fall short, failing to address the specific compliance requirements and security risks inherent in the industry. A data breach or system downtime can lead to devastating financial loss, regulatory penalties, and irreparable damage to your firm's reputation. 

Choosing a partner that understands these unique challenges is essential. This guide provides a clear framework for evaluating providers, helping you select a partner that delivers robust security and reliable support, much like effective managed IT services with cybersecurity focus do for businesses across all sectors.

Why Real Estate Firms Need Specialized IT Support

Standard IT services don't account for the unique operational flow and high-stakes financial transactions of the real estate industry. A specialized provider delivers targeted solutions that protect your assets, empower your agents, and ensure your business runs without interruption.

  • Protect High-Value Transactions: The risk of business email compromise (BEC) and wire fraud targeting closing funds is a significant threat. Specialized IT providers implement advanced email security, multi-factor authentication, and verification protocols to safeguard every transaction from interception.
  • Secure Sensitive Client Data: Real estate firms manage non-public personal information (NPPI), including bank statements, tax IDs, and loan documents. A knowledgeable IT partner ensures data is encrypted, access is controlled, and systems comply with industry regulations to maintain client trust.
  • Enable a Mobile Workforce: Agents are constantly on the go and need secure, reliable access to MLS listings, CRM systems, and transaction management software from any device. Proper IT support ensures seamless mobile productivity without compromising security.
  • Ensure Business Continuity and Uptime: Any system downtime can delay or derail a closing, costing your firm money and damaging its reputation. Proactive IT management monitors your network and applications to ensure they are always available when you and your clients need them most.

The Financial Stakes: Real Estate IT by the Numbers

The data highlights the tangible financial risks associated with inadequate IT infrastructure in the real estate sector. These figures underscore why investing in professional, industry-aware IT support is a sound business decision that protects your bottom line.

  • The average cost for a small business to resolve a single security incident is estimated to be between $120,000 and $1.24 million.
  • Real estate transactions are a primary target for wire fraud, with thousands of incidents reported to the FBI annually.
  • A majority of real estate agents conduct business using personal mobile devices, creating significant security challenges.
  • Downtime can cost a small business between $137 and $427 per minute.

How We Evaluated These IT Providers

Our selection process focused on identifying IT providers with demonstrable expertise and a proven track record within the real estate industry. We prioritized companies that understand the sector's unique software, security threats, and operational demands. Key evaluation criteria included a deep understanding of real estate applications like MLS, AppFolio, and Yardi; advanced cybersecurity solutions specifically designed to prevent wire fraud; and robust support for mobile and remote agents. We also considered client testimonials and industry recognition to ensure each provider listed is equipped to deliver reliable, effective service.

Top 10 IT Support Providers for the Real Estate Industry

Choosing the right IT partner is crucial for protecting your firm and enabling growth. The following providers have been selected for their industry-specific knowledge, security focus, and ability to support the modern real estate agency.

Cortavo

Role: All-in-One Managed IT Service Provider

Snapshot: Cortavo delivers a comprehensive, flat-fee managed IT solution that simplifies technology management for real estate firms. The service bundles essential components like advanced cybersecurity, 24/7 help desk support, business connectivity, and hardware into a single, predictable monthly cost. This all-inclusive approach eliminates surprise fees and allows brokerage owners to focus on their core business instead of managing multiple IT vendors. Cortavo's proactive monitoring and security protocols are designed to prevent issues like wire fraud and data breaches before they can impact operations, ensuring agents and clients remain protected throughout the transaction lifecycle.

Core Strength: Integrated cybersecurity and all-inclusive, predictable pricing for complete IT management.

Best For: Real estate firms seeking a single partner to manage their entire IT infrastructure with no surprise costs.

Pro Tip: Leverage their flat-fee model to budget IT expenses accurately for the entire year.

SecureProp IT

Role: Cybersecurity Specialist

Snapshot: SecureProp IT focuses exclusively on protecting real estate agencies from cyber threats. Their services are built around preventing the most common and costly attacks in the industry, particularly business email compromise and wire transfer fraud. They offer advanced email filtering, employee security training, and network vulnerability assessments. By concentrating solely on security, SecureProp IT provides a deep level of expertise that generic IT providers often lack. Their team stays ahead of emerging threats, ensuring that their clients' defenses are always up-to-date and compliant with industry regulations for handling sensitive financial information.

Core Strength: Deep expertise in preventing wire fraud and business email compromise.

Best For: Brokerages that need to augment their existing IT with specialized, high-level security services.

Pro Tip: Use their security awareness training to make your agents the first line of defense.

RealtyCloud Solutions

Role: Cloud Services & Mobility Expert

Snapshot: RealtyCloud Solutions specializes in migrating real estate firms to secure, cloud-based environments. They help agencies transition from on-premise servers to platforms like Microsoft 365 and Google Workspace, enabling agents to access files and applications securely from any location. Their expertise ensures that mobile device management policies are properly implemented, protecting sensitive data on laptops, tablets, and smartphones. This focus on mobility and cloud integration helps firms increase productivity and collaboration while reducing their reliance on physical office infrastructure, a key advantage for modern, distributed real estate teams.

Core Strength: Enabling secure, seamless access to data and applications for a mobile workforce.

Best For: Firms looking to modernize their infrastructure and fully support remote and field-based agents.

Pro Tip: Ask about their mobile device management to secure agent-owned phones and tablets.

CRE Tech Partners

Role: IT Support for Commercial Real Estate

Snapshot: CRE Tech Partners provides IT services tailored specifically for the commercial real estate sector. They understand the complexities of managing large property portfolios, investor relations, and the specialized software used in CRE, such as Yardi and MRI Software. Their support extends beyond basic help desk services to include IT strategy for property management technologies, building automation systems, and data analytics platforms. This niche focus ensures that commercial firms receive support that aligns with their unique business objectives, from managing tenant data securely to leveraging technology for asset valuation and marketing.

Core Strength: Expertise in commercial real estate software and property management technology.

Best For: Commercial real estate firms that rely on specialized platforms like Yardi or MRI.

Pro Tip: Consult them on integrating property management software with your accounting systems.

Agent-Assist IT

Role: 24/7 Help Desk Support

Snapshot: Agent-Assist IT is built around providing immediate, round-the-clock technical support for real estate agents. Recognizing that real estate doesn't operate on a 9-to-5 schedule, their help desk is always available to resolve issues with email, MLS access, CRM software, and mobile devices. This ensures that agents can remain productive whether they are in the office, at a showing, or working on a contract late at night. Their responsive support minimizes downtime and frustration, allowing agents to focus on what they do best: closing deals and serving clients, rather than troubleshooting technology problems.

Core Strength: Highly responsive, 24/7 help desk support tailored to agents' needs.

Best For: Brokerages that need immediate, reliable tech support for agents working outside standard business hours.

Pro Tip: Ensure new agents are onboarded with Agent-Assist IT from day one for smooth tech adoption.

ComplianceFirst Tech

Role: Compliance and Data Security

Snapshot: ComplianceFirst Tech focuses on helping real estate firms navigate the complex web of data privacy and security regulations. They specialize in implementing the technical controls required by laws like CCPA and GLBA, ensuring that client data is handled, stored, and transmitted in a compliant manner. Their services include data encryption, access control management, and regular security audits to identify and remediate potential compliance gaps. For firms concerned about the legal and financial repercussions of a data breach, ComplianceFirst Tech provides the necessary framework to protect sensitive information and demonstrate due diligence.

Core Strength: Ensuring IT systems and data handling processes meet regulatory compliance standards.

Best For: Firms that handle a high volume of sensitive client financial data and prioritize compliance.

Pro Tip: Request a compliance audit to identify and address potential data security vulnerabilities.

PropTech Advisors

Role: IT Consulting for Real Estate Tech

Snapshot: PropTech Advisors acts as a strategic IT consultant for real estate firms looking to leverage new technologies for a competitive advantage. They don't just fix problems; they help brokerages evaluate and implement the right technology stack, from advanced CRM systems to virtual tour software and data analytics tools. Their consulting services help firms create a long-term IT roadmap that aligns with their business goals, ensuring that technology investments deliver a clear return. They are ideal for forward-thinking firms that view technology not just as a utility but as a strategic asset for growth.

Core Strength: Strategic guidance on adopting and integrating new real estate technologies (PropTech).

Best For: Growing firms looking to build a scalable and competitive technology strategy.

Pro Tip: Use their expertise to evaluate new PropTech tools before committing to a purchase.

Continuity IT Group

Role: Managed IT Services

Snapshot: Continuity IT Group offers a balanced suite of managed IT services for small to mid-sized real estate agencies. Their offerings cover the essentials, including proactive network monitoring, data backup and disaster recovery, and user support. They focus on providing a stable and reliable IT environment, preventing common issues that can disrupt business operations. Their backup solutions are particularly valuable, ensuring that critical contract documents and client files can be restored quickly in the event of a hardware failure, cyberattack, or natural disaster, thereby ensuring business continuity.

Core Strength: Robust data backup and disaster recovery solutions to ensure business continuity.

Best For: Agencies needing a reliable partner for day-to-day IT management and data protection.

Pro Tip: Test your data backup and recovery plan with them annually to ensure it works.

ManageRight Tech

Role: IT Support for Property Management

Snapshot: ManageRight Tech provides specialized IT support for property management companies. They have deep expertise in the software and systems used to manage residential and commercial properties, including tenant portals, maintenance request systems, and online payment platforms. Their team understands the importance of uptime for these critical systems and provides support to both internal staff and tenants who may be experiencing issues. By focusing on this specific niche within real estate, they deliver highly relevant and effective support that helps property managers operate more efficiently and improve the tenant experience.

Core Strength: In-depth knowledge of property management software and tenant-facing technologies.

Best For: Property management companies needing support for platforms like AppFolio or Buildium.

Pro Tip: Involve them in the selection process for new property management software.

Apex IT Solutions

Role: General Managed IT Service Provider

Snapshot: Apex IT Solutions is a well-regarded managed service provider that supports a variety of industries, including real estate. While not exclusively focused on the sector, they offer a strong foundation of IT support services, including network management, cybersecurity, and help desk support. Their broad experience allows them to bring best practices from other industries to their real estate clients. They are a solid choice for firms that need a dependable, full-service IT partner to handle all aspects of their technology infrastructure, from server maintenance to user support and security.

Core Strength: Providing a solid, all-around foundation of managed IT services and support.

Best For: Real estate firms that need a reliable, full-service IT partner for general technology needs.

Pro Tip: Clearly define your real estate-specific software needs during the onboarding process.

Getting Started with Cortavo

Our process is designed to be straightforward and efficient, getting your firm the protection and support it needs without delay.

  1. Submit your IT needs (quick online form)
  2. Get a consultation to match the right plan for your team size and goals
  3. Receive a flat-fee managed IT plan (cybersecurity, support, connectivity, cost management)
  4. Onboard quickly with certified experts, 24/7 help desk, and ongoing technology support

Why Choose Cortavo for Real Estate IT?

We provide a comprehensive solution that addresses the specific challenges of the real estate industry.

  • Seamless IT management for onsite, hybrid, and remote workplaces
  • Transparent, flat-fee plans with predictable costs
  • Comprehensive services: cybersecurity, help desk, connectivity, hardware, and cost management
  • Peace of mind: recognized as a top managed service provider by G2, Cloudtango, and Clutch

Secure Your Firm's Future

Standard IT solutions are no longer sufficient to meet the complex security and operational demands of the modern real estate industry. Investing in a specialized partner is a strategic decision to protect revenue, safeguard sensitive data, and empower your agents to perform at their best. 

By choosing a provider that understands the nuances of your business, you build a foundation of trust with your clients and ensure your firm is resilient against technological disruptions and cyber threats. A proactive approach to technology management is the best way to secure your firm's future with the right IT support for real estate.

Let's talk! 

Frequently Asked Questions

What should a real estate firm look for in an IT support provider?

Look for providers with specific experience in real estate software, advanced cybersecurity to prevent wire fraud, and robust support for mobile devices. A partner who understands your industry's unique risks and workflow is essential for keeping agents productive and secure.

How much does IT support for a real estate agency typically cost?

Costs can vary, but many agencies benefit from flat-fee managed services plans that provide a predictable monthly expense. These plans typically cover all support, security, and maintenance, which helps prevent unexpected bills and simplifies budgeting.

Can an IT provider help us with compliance?

Yes, a qualified IT partner can help implement and manage the necessary security controls, data encryption, and access policies. This is critical for meeting industry regulations and data privacy laws designed to protect non-public personal information.

What is the single most important IT security measure for a real estate firm?

While a multi-layered security strategy is vital, advanced email security is paramount. It serves as the first line of defense against business email compromise and wire fraud, which are the most significant financial threats facing the real estate industry today.